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Logo Pendant Thickness: 1.5 MM
Necklace Thickness: 3.5 MM
Gift Box Included: Yes 
Tracking Number Provided: Yes
Estimated Order Delivery: 
USA: 7-15 Business Days
International: 10-20 Business Days

If you have any questions or comments for us, please fill out the form with all your details. We will get back to you shortly. Here to help!

Will you remove the background of my image?

Yes, we will cut around the logo and remove the background. If you would like us to engrave the background or have any other special instruction, please leave a note in the cart page.

Can I verify my image quality before I purchase?

For most images, pendants will look exactly like the photo (excluding the background). However, for images that are very dark or pixelated, it might have fewer details and less clarity. If you are unsure, you may upload and send your image(s) for verification through the 'Contact Us' tab above.

Do you also engrave pets, people, or cartoons?

Yes. We can engrave any image that you provide us.

Are emojis and special letters allowed for the text?

Yes.

Are these hypoallergenic?

Yes. Our necklaces and charms are lead and nickel free and are completely safe to wear.

Does it tarnish or change colors?

No. Occasionally clean with a dry soft cloth and avoid any chemical, perfume or lotion on the necklace. If proper care is taken, the engraving will last forever.

Have a special instruction or note for your order?

Leave your instructions or note in the cart page (after you add to cart) in the special instructions section.

When will my logo necklace arrive?

Estimated Order Delivery:
USA: 7-15 Business Days 
International: 10-20 Business Days 

Estimated order delivery is the same even if the order is paid in installments.

How do I track the status of my order?

You may track step by step progress of your order (from production to shipping) through the 'Track Your Order' tab above or by clicking here.