If your order has been paid and you need to change or cancel it, you must contact us within 24 hours from the time of your order. After 24 hours, orders are sent to production.
Refunds
We offer a free replacement if the product arrives damaged or if a different product is sent from what was ordered. In such cases, you must contact us within 48 hours from the time of delivery clearly showing the fault on the product.
If special instruction is not provided on the order or if email with instructions is not sent within 24 hours from your order,your production specialist will always create your jewelry to get the best possible result depending on the image and/or the text you uploaded.Although we try our best to fulfill all instructions, some of them may not be possible due to variety of factors.
For any reason if you are unsatisfied with your order, please contact our support and we will do our best to help you out!
*You can submit refund request by sending a message on our Contact Us page or by sending an email to support@pendantify.com.
Customer Reviews
Overall rating: 4.9 / 5 from 20420 reviews.
This medallion means so much. My mama passed on 03 and one of her sisters this year 2026 in July. This means so much to me my ma and sister were always called the twins of the family and they're actually about 3 years apart. When it arrived I opened it just starred at it. The next morning my gf put it on me when reality hit me I started balling crying. It is absolutely beautiful I get tons of compliments it's durable, very heavy and well constructed. I will order again HIGHLY RECOMMEND THANK YOU PENDANTIFY
This piece is absolutely amazing. I said I wasn't going to cry. I took it out of the packaging starred at it. The next day when I put it on I broke down. This is my mama I lost in 2023 and my Aunt I lost this is year 2026 in July. The family always called them twins. Lost my mama at 95 yrs old and my Aunt passed at 94 yrs old. This piece is solid heavy and looks amazing I get a lot of compliments for this price. IM DEFINITELY ORDERING AGAIN
ITS LIKE HAVING A PLACE FOR MY LIL BRAH N IT MEANS ALOT BUT HE HAS A DEEP PLACE IN MY HEART FOR REAL LIFE HAS CHANGE FOR ALL OF MY FAMILY MEMEBERS BUT LIFE GOES ON I GIVE IT ALL TO GOD AMEN FROM RODEO REST IN PEACE BIG CHRIS 🙏 MY BABY BROTHER
My fiancé loved it so much that he cried. I am upset. I didn’t even record the reaction, but it was a beautiful moment that we share together. The picture was perfectly done and the details were amazing.
This is my son's first brand that he and his father came up with together based on a nickname my son has had since he was little. After going through struggles as a family, peanut head represents the bond between father and son and how God can restore and use our kids for a greater purpose.
The pendant came out amazing im so greatful for Pendentify. I had been looking for a custom pendant for weeks and was getting shut down constantly due to outrageous prices and this company was happy to help and within my price range and even helped me with a first time buyer discount. Thank you so much. I will be buying much more in the very near future. Thanks so much!
Is very nice but it's a little not quite what I wanted but I'm happy with it I wanted to just to say pop sauce but the way I sent it to you on the back of my jacket I think that's my fault so I'm not upset about that but it's very nice and I'm pretty sure I'm going to order another one that says just say pop sauce on it but thank you
This is my second order w Pendantify and Im exceptionally ecstatic w the outcome. The image is of Dad. Theres also word engraving on back that looks amazing. I use this creation to hang in the new car Dad and Mom gifted me last month. I will definitely use their service again and will share them w others.
