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Photo Pendant Thickness: 1.5 MM
Necklace Thickness: 3.5 MM
Gift Box Included: Yes 
Tracking Number Provided: Yes
Estimated Order Delivery: 
USA: 7-15 Business Days 
International: 10-20 Business Days 

    If you have any questions or comments for us, please fill out the form with all your details. We will get back to you shortly. Here to help!

    Will you remove the background of my image?

    Yes, we will remove the background of your image during production. If you would like to include the background or have any other special instruction, please leave a note in the cart page.

    Can I verify my image quality before I purchase?

    For most images, pendants will look exactly like the photo (excluding the background). However, for images that are very dark or pixelated, it might have fewer details and less clarity.

    If you are unsure, you may upload and send your image(s) for verification through the 'Contact Us' tab above.

    How many people can be engraved on one pendant?

    We can engrave any number of people on a pendant, and the price is the same regardless of how many people are on the image. However, it's suggested to purchase larger sizes if there are more people.

    Can you combine two or more images in one pendant?

    Yes. You may upload any one image during your order, and email the rest of the images to us through the 'Contact Us' tab above. We will merge the images according to your preference.

    Do you also engrave pets, logos or cartoons?

    Yes. We can engrave any image that you provide us.

    Text FAQs

    Maximum allowed characters:  25 bottom, 50 back
    Are emojis and special letters allowed? Yes
    Do not want any text? Type 'no text' in the text field

    Are these hypoallergenic?

    Yes. Our necklaces and charms are lead and nickel free and are completely safe to wear.

    Does it tarnish or change colors?

    No. Occasionally clean with a dry soft cloth and avoid any chemical, perfume or lotion on the necklace. If proper care is taken, the engraving will last forever.

    Have a special instruction or note for your order?

    Leave your instructions or note in the cart page (after you add to cart) in the special instructions section.

    Do you also sell photo engraved keychains?

    Yes, for keychains, please click here.

    When will my photo necklace arrive?

    Estimated Order Delivery:
    USA: 7-15 Business Days 
    International: 10-20 Business Days 

    Estimated order delivery is the same even if the order is paid in installments.

    How do I track the status of my order?

    You may track step by step progress of your order (from production to shipping) through the 'Track Your Order' tab above or by clicking here.