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Shipping Policy

SHIPPING TIME:
Production and shipping time vary depending on the product. Please check the product pages for shipping estimates related to that product. 

Shipping estimates shown on the product and checkout pages are for orders with only one product. Orders with multiple products will take longer to customize and as such will have a slightly longer production & delivery window. 

LOST/MISSING PACKAGES:
Pendantify is not liable if an incorrect address is placed during the checkout process. Please make sure that your billing and shipping addresses are correct before processing your order. If we have made an error, we will take full responsibility of the original order at no charge to you.

If the shipped package is lost in transit, we will recreate your order as a priority and ship it to you again.

Once the shipping carrier has delivered the package, we transfer the full responsibility of the package to you. We do not refund or replace if the package is lost or stolen once it is delivered.

TRACKING INFORMATION:

You will receive an email, SMS, or both with a tracking number once your order is shipped.

WILL MY ITEMS BE SENT IN ONE PACKAGE?
Yes, your items will be shipped in one package in most cases. For some orders, we might have to ship in multiple packages due to logistics efficiency. 

If you have any other questions, please contact us and we will do our best to help you out.

Customer Reviews

Overall rating: 4.9 / 5 from 20365 reviews.

Customer photo review of Custom Logo Engraved Photo Pendant Necklace

These pendants came out amazing. I will defimately be ordering more! Its way better than I could have expected! Thank you so much! Wow. Every other company tried to charge way to much and I found this company by chance. Im supre greatful for Pendantify. Thank you.

Custom Logo Engraved Photo Pendant Necklace

Customer video review of Custom Logo Engraved Photo Pendant Necklace

The pendant came out amazing im so greatful for Pendentify. I had been looking for a custom pendant for weeks and was getting shut down constantly due to outrageous prices and this company was happy to help and within my price range and even helped me with a first time buyer discount. Thank you so much. I will be buying much more in the very near future. Thanks so much!

Custom Logo Engraved Photo Pendant Necklace

Customer photo review of Custom Logo Engraved Photo Pendant Necklace

Is very nice but it's a little not quite what I wanted but I'm happy with it I wanted to just to say pop sauce but the way I sent it to you on the back of my jacket I think that's my fault so I'm not upset about that but it's very nice and I'm pretty sure I'm going to order another one that says just say pop sauce on it but thank you

Custom Logo Engraved Photo Pendant Necklace

Customer photo review of Custom Photo Engraved Pendant Necklace

This is my second order w Pendantify and Im exceptionally ecstatic w the outcome. The image is of Dad. Theres also word engraving on back that looks amazing. I use this creation to hang in the new car Dad and Mom gifted me last month. I will definitely use their service again and will share them w others.

Custom Photo Engraved Pendant Necklace

Customer photo review of Custom Photo Engraved Pendant Necklace

I absolutely love my chain . It came in time . Looks just like the picture . And it’s exactly as I intended it to look like .

Custom Photo Engraved Pendant Necklace

Customer photo review of Custom Logo Engraved Photo Pendant Necklace

Shopping experience and ordering was easy. Product took about three weeks to fulfill. Upgrade your chain as the stock chain is budget.

Custom Logo Engraved Photo Pendant Necklace

Customer video review of Custom Photo Engraved Pendant Necklace

As you can I've purchased several. Very satisfied with how they turned out. Both silver charms are thick and have some weight to them. Would definitely order more and highly recommend. The gold plated, I wished I would have used a different photo, but I'm still please with it. When I wear my necklace, it's my way of keeping them close to my heart. So go ahead and put your order in. Its been about 3 weeks ago when I placed my order. I had the one made of my Daddy and another one made of my best friend, to give to his son.

Custom Photo Engraved Pendant Necklace